Flowenica
Privacy notice
Version: flowenica-privacy-v2-2026-08-01
Status: Public notice
Controller and contacts
Morrone Marco, +39 3406775296. Privacy: privacy@flowenica.com. Support: support@flowenica.com.
Data processed
Identity and contact data voluntarily provided, company, request, selected offer and budget, consents, language, IP address, security events and necessary technical data. If you receive a direct Flowenica response, the link may contain a random non-readable identifier used only to record whether and when that recipient first consulted the website. We do not request special-category data.
Purposes and legal bases
Managing and verifying requests, responding and taking requested pre-contractual steps; minimal measurement of a direct response's effectiveness, limited to the first website consultation and based on organizational legitimate interests; security and abuse prevention based on legitimate interests; promotional communications only with consent; legal obligations where applicable.
Mandatory and optional data
Name, company, email, request, privacy acknowledgement and contact permission are necessary to manage the request. Phone and marketing are optional. Missing necessary data prevents submission.
Recipients and processors
Authorised personnel and strictly necessary cloud, network protection, hosting, email and AI providers. Providers act under their applicable roles and agreements; the current list is maintained in the contractual documentation.
International transfers
Some providers may process data outside the EEA. Where applicable, transfers rely on adequacy decisions, the Data Privacy Framework, standard contractual clauses and supplementary measures declared by providers.
Retention
Unverified requests: up to 30 days. Verified requests: up to 365 days. Technical events: up to 90 days, unless legal duties, disputes or earlier deletion apply.
Automated decisions
Flowenica's system of AI assistants may classify and prioritise requests, but it does not conclude contracts, enable payments or produce legal or similarly significant effects without separate controls and authorisations.
Rights
You may request access, correction, deletion, restriction, objection, portability where applicable, and withdrawal of consent at privacy@flowenica.com. You may lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or the competent authority in your EU Member State.
Security and breaches
We apply encryption, access control, rate limiting, event logging and incident procedures. No system removes all risk; breaches are assessed and notified under applicable law.
Updates
Material changes produce a new version. The version associated with each request is retained as documentary evidence.